Training on "Customer handling techniques for Banks and related Establishments" in four wollega Zones

 

This training focused on how to increase customer satisfaction by giving good service.

 

This training was managed by a group of two instructors from Commerce  department for the four Wollega zones. The trainers were able to reach the four Wollega zones town Banks and related establishments.  

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Feedback:

• Lot of information was new to us and therefore it was a learning experience.

• The training was result oriented.

• The trainers had a professional approach.

• The university should arrange  such trainings regularly to have  a lasting change.